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Cannot change backup options

Feb 22 at 8:21 PM
Noob here!

I installed the add-in and then reset up my accounts now the add-in is pointing at the wrong pst and ost files. I do not appear able to change this.

PS I uninstalled the add-in and reinstalled it

Thanks in anticipation for your help
Coordinator
Feb 22 at 8:47 PM
Hi!
In case of messed up settings, you can delete the stored settings within the registry at:
HKEY_CURRENT_USERS\SOFTWARE\CodePlex\BackupAddIn\Settings

Just delete the whole Settings-folder or the messed up entries.
(Start "regedit.exe" and navigate to the above mentioned folder)

Kind regards,
Thomas
Feb 23 at 10:46 AM
Many thanks for getting back to me.
I tried what you suggested and I still get the same results. The problem is mainly that the backup is not picking up the ost & pst files I want.
Thanks
Coordinator
Feb 23 at 9:27 PM
Hello,
can you describe more details?
1) Are your pst-files listed within the backup setting window?
2) Are the checkboxes saved correctly when you re-open the settings window?
3) Are there any messages during backup process?

Thanks in advance,
Thomas
Feb 26 at 4:41 AM
Hi
Sorry it has taken a while to get back to you, been very busy

In answer to your question:-
1) Partially
2)Yes but see 1
3) No

Can I send you an email with relevant screen dumps?
Coordinator
Feb 26 at 10:13 AM
Hello,
sure.. screenshots from settings dialog and backup process would help.
Just use the contact form to send me an email (i hope attachements are supported)

Greetings,
Thomas
Feb 26 at 12:37 PM
I cannot see anywhere that I can add an attachment
Coordinator
Feb 26 at 1:55 PM
Hi,
just contact me and send me your email.
I will reply.

Greetings,
Thomas